1. General conditions Arcobaleno S.r.l., with legal domicile in Milano, Giovane Italia Square 5, Tax Code and VAT number 08296970158, registered in Milano’s Register of Companies n. 08296970158 (henceforward referred to as “ARCOBALENO”), and titular of the site http://www.arcobaleno.eu (hereafter referred to as “Site”) and witch can be contacted at the e-mail address amministrazione@arcobaleno.eu, to phone number +39 0331 776272 or to fax number +39 0331 772689, Monday 8:30 - 18:00 and from Tuesday to Friday, 8:30 - 12:30/ 14:00 – 18:00. The present general selling conditions are regulated by the rules concerning e-commerce, and more precisely by legislative decree 2003 April 9, n.70, “Implementation of Directive 2000/31/CE concerning some juridical aspects of social welfare and information in national market, with special reference to e-commerce”. 2. Price The products are charged the prices published on the site or in the order’s confirmation in the moment of its conclusion. All the prices exclude VAT and shipment costs are stated in the order form. The products are charged the prices published on the site in the moment of the order’s conclusion. 3.Order In case of mistaken data or orders, the user must immediately contact Arcobaleno to the addresses indicated in the epigraph. Arcobaleno would correct eventual errors only in case they are immediately communicated. Otherwise, Arcobaleno will proceed with the order according to the data included in it. Eventual extra charges occasioned by error in data not informed promptly, will be charged to the client. 4. Payment Means Unless stipulated otherwise, bills can be paid in cash, by credit cards and/ or bank transfer. 5. Shipment conditions and delays 5.1 Conditions The product shipment is made directly to the Acquirer or by commission to a consigner, from ARCOBALENO’s locals or warehouse. ARCOBALENO is authorized to make partial or total deliveries. 5.2 Shipment delays are specified as precisely as possible, but anyway are contingent upon ARCOBALENO’s providers product availability. Shipment delay extension cannot give rise to damages and lost profits’ compensations, distress or in course orders nullification. If the shipment is not delivered passed two months after stipulated date, for any reason other than main force, the purchase can be nullified upon request of one of both parties; the Acquirer can obtain deposit restitution, without any other form of indemnification or compensation. In every case, the shipment is performed only if the Acquirer satisfies all and every obligation towards ARCOBALENO, no matter the cause. 5.3 Risks Transfer The products travel on the Acquirer’s risks and danger. In case of damages or lacks, it is Acquirer’s duty to assess the claims and to confirm its protests to the consigner within stipulated times and terms. It is Acquirer’s duty to stipulate risks and damages insurance policy for shipped merchandises. 5.4 Reception Without excluding procedures to adopt towards consigner, claims concerning product failure or inadequacy of received merchandises compared to requested ones must be assessed by certified mail, with notification of receipt, within the three (3) following days after product reception. Passed this term, the products will be deemed complying and thus considered exempt of any apparent failure. According to common use, the eventual excess or lack in the quantity consigned are accepted by the Acquirer with a tolerance percent of 10% from the indications assessed in the order confirmation. 5.5 Merchandise Return Policy Every merchandise return must be formally agreed between ARCOBALENO and the Acquirer. The merchandises returned without ARCOBALENO’s signed consent, will be kept in deposit at the Acquirer’s disposal, and will not give rise neither to credit notes or to purchase cancellation. The costs and risks of merchandise return will be charged to de Acquirer. The merchandise return accepted by ARCOBALENO will give place, after merchandises’ quantitative and qualitative verification, to a credit note for a sum equal to purchase price (tax included). If the return was due to an error in the Acquirer’s order, an additional sum of € 5 (tax excluded) will be subtracted to the credit note, in concept of costs of control, credit note redaction and stock data entry.
Returned module 6. Warranty Every product sold by ARCOBALENO counts with the warranties established by law and the commercial warranties assessed from time to time on the site. 7. Personal Information Treatment Client’s personal data are treated by ARCOBALENO according to normative concerning personal data protection, as explicated in the corresponding informational page. 8.Comunicazioni For any remark, claim or information request, you may address to ARCOBALENO, to e-mail address privacy@arcobaleno.eu, phone number +39 0331 776272 or fax number +39 0331 772689, from Monday to Friday, 8:30 to 12:30/ 14:00 to 18:00. 9. Applicable law and competent forum Italian Law rules the present General Conditions and every particular trade contract, signed with ARCOBALENO on site. Any inherent or consequent controversy, here included, in merely indicative and not exclusive way, relative to interpretation, execution, validity, and efficiency of the above mentioned general conditions and trade contracts will be submitted to the exclusive competence of the Foro di Milano (Milano Court). |